HPG Privacy Policy

Jump to our policy on selling information

Scope

This Privacy Policy applies to personal information collected through our websites and related online services. It does not apply to third party websites or services, even if they are linked from our websites. We encourage you to review the privacy practices of those third parties.

Categories of Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information, with examples provided for clarity:

• Identifiers: Name, email address, telephone number, company name, postal address (if provided), and IP address.
• Internet or other electronic network activity: Pages viewed, links clicked, time spent on pages, referring URLs, browser type, device identifiers, and similar usage data.
• Geolocation data: Approximate location inferred from your IP address.
• Professional or employment related information: Job title, department, and company information provided in a business to business context.
• Commercial information: Information about products or services you view, request, or purchase, where applicable.
• Inferences: Inferences drawn from the information above to understand preferences and improve website performance and communications.

Sources of Information

We collect personal information from the following sources:

• Directly from you, such as when you submit a form, request information, or sign up for communications.
• Automatically from your browser or device when you use our websites, including through cookies and similar technologies.
• From service providers that help us operate our websites and communications, such as analytics and email service providers.

How We Use Personal Information

We use personal information for the following purposes:

• To operate, maintain, and improve our websites and services
• To respond to inquiries and provide customer support
• To send transactional or administrative communications
• To send marketing communications where permitted by law and in accordance with your preferences
• To analyze website and campaign performance and improve usability and content
• To maintain security, prevent fraud, and comply with legal obligations

Cookies, Analytics, and Similar Technologies

We use cookies and similar technologies to operate our websites, remember preferences, measure performance, and support communications and marketing activities. These technologies may collect information such as IP address, browser type, device identifiers, pages viewed, time spent on pages, and interactions with site content.

Providers and Tools We Use

We may use the following providers in connection with these activities:

• Google Analytics: Website analytics and performance measurement
• ActiveCampaign: Email communications, marketing automation, and customer engagement
• Brevo: Email delivery, campaign management, and communication analytics

Cookie Controls and Consent

We use a cookie preference tool that allows you to manage non essential cookies. Where required by law, non essential cookies and similar technologies are intended to be limited until you provide consent. You may update your preferences at any time using the cookie settings link available on our website.

Cookie Details

We may provide a separate cookie details page or table describing cookies by category, purpose, provider, and duration. If available, this information will be linked from our cookie settings experience or from this Privacy Policy.

How We Disclose Personal Information

We may disclose personal information to the following categories of third parties for business purposes:

• Analytics providers: To measure website performance and understand usage patterns, such as Google Analytics
• Email and communications service providers: To deliver communications, manage subscriptions, and measure engagement, such as ActiveCampaign and Brevo
• IT and hosting providers: To host and operate our websites and maintain system security
• Professional advisors and legal authorities: To comply with legal obligations, respond to lawful requests, or protect rights and safety

We do not sell personal information. We also do not share personal information for cross context behavioral advertising as defined under applicable privacy laws.

Retention of Personal Information

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of information collected and the reason for collection. When information is no longer needed, we take steps to delete, de identify, or securely dispose of it.

Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These rights may include the right to request access to your personal information, correction of inaccurate information, deletion of personal information, and a copy of certain information in a portable format. In some jurisdictions, you may also have the right to opt out of certain processing activities.

Submitting a Privacy Request

You may submit a privacy request by:

• Emailing us at privacy@hpgbrands.com
• Calling us at 1-800-263-3554 x8401
• Using this form below to submit a privacy request. Please include your full name and email so we may search for any associated personal information.

Verification and Response Timing

To protect your information, we may need to verify your identity before processing a request. We aim to respond to verified requests within the timeframes required by applicable law, which is often within 45 days, with extensions where permitted.

Authorized Agents and Non Discrimination

Where permitted by law, you may authorize an agent to submit certain requests on your behalf. We may require proof of authorization and verification of your identity. We will not discriminate against you for exercising any privacy rights available to you.

Automated Decision Making

We do not use automated decision making or profiling that produces legal or similarly significant effects on individuals through our websites.

Visitors Outside the United States, Including Canada

Our websites may be accessed by visitors outside the United States, including Canada. If you are located in Canada, you may have rights under applicable Canadian privacy laws, such as the Personal Information Protection and Electronic Documents Act, to access and correct personal information we hold about you. You may submit a request using the contact information below.

Children’s Privacy

Our websites are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe that a child has provided personal information to us without parental consent, please contact us and we will take appropriate steps to delete the information.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by the “Last Updated” date at the top of this page.

Contact Us About Privacy

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Email: privacy@hpgbrands.com

Phone: 1-800-263-3554 x8401