myBatch FAQ
All of your myBatch questions - answered!
Q: What is the minimum order size for a myBatch?
A: MOQ is 10 units (kits)
Q: What is included in each myBatch kit?
A: Each myBatch includes a glossy-white gift box, a full-color label, an insert card for your message, crinkle paper to cushion your goodies, and the snacks of your choosing.
Q: Is there any setup fee for a myBatch kit?
A: Nope! Just we don't charge any setup fees for Batch & Bodega kits, we won't be hitting you up with setup fees for myBatch orders.
Q: What is standard production time for a myBatch order?
A: Standard production time for a myBatch order is 5 business days - contact the Batch & Bodega team for production time on high-volume orders
Q: Can I add customized HPG merch to a myBatch?
A: Reach out to the Batch & Bodega Team (batch@hpgbrands.com) to discuss your options!
Q: Who do I send my myBatch order to?
A: You can direct your PO to batch@hpgbrands.com
Q: How do I request a proof for a myBatch order?
A: Reach out to batch@hpgbrands.com - we'd love to create a high-quality virtual for you! Please make sure to have your artwork ready, templates are listed on the individual myBatch pages.
Q: Is there a card insert included with every myBatch order?
A: You bet! We recommend keeping your message to 140-160 characters for best results
Q: Are there any limitations to what I can print on the card incldued with my myBatch order?
A: Text will be printed in black ink, we recommend keeping your message to 140-160 characters for best results
Q: What if a product I've selected to include in myBatch is out of stock?
A: The Batch & Bodega team will work with you to find a suitable replacement!
Q: I've got a high-volume order opportunity - what should I do?
A: Reach out to our team (batch@hpgbrands.com - are you sensing a theme here?), we'd be happy to help you out!
Q: I love the snacks in your existing Batch & Bodega kits - what kind of food is included with myBatch order?
A: You're in luck! We use the same high-quality snacks, sourced from small batch makers all across America, for both Batch & Bodega kits AND myBatch orders.
Q: Where do I find ingredient information for the snacks included with myBatch?
A; Click on the (i) icon positioned by each snack - clicking on that icon will give you information about the maker, the treat, and full ingredient information.
Got any more questions?
Feel free to reach out at: batch@hpgbrands.com