Beacon General Information for All Promotional Products

We support the sm@rt guidelines for art transfer.

Artwork: We prefer digital artwork - Vector line art is the only form accepted. It provides the best quality and allows images to be resized without loss of details. Vector files must be saved as PDF, EPS, or AI formats. We cannot accept artwork used on websites or that originates from the internet. Art can be sent to beacon.orders@hpgbrands.com. Clean black and white, camera-ready artwork will be accepted. Artwork will be reviewed and if cleanup is needed, we will notify you in advance. A cleanup charge of $40.00 (X) is minimum.

QR Codes: Printing of customer-supplied QR codes only. We will print QR codes as accurately as possible, but due to the wide range of devices and user abilities, we cannot be held responsible for problems with QR printed items. Available on select items, contact customer care for items. Speculative sample highly recommended $65.00 (G).

Design Services: Design time prices at $45.00 (X) per 30 minutes. Design Services include: design and layout, production-ready art creation, logo recreation and virtual sample requests exceeding 30 minutes.

Cancellation: Orders will be billed for work incurred.

PMS Color Match: $50.00 (G). Exact matches cannot be guaranteed.

Imprint Color Change: If a change of ink color is required during a production run, add $60.00 (G) per color.

Multicolor Printing: Multiple color imprints can result in misregistration of up to 1/16" depending on the tightness of the registration. This tolerance meets industry standards and must be considered acceptable. Some items can be printed on one side only with close registration.

Repeat Order Set-up: Exact repeats, no charge if within 2 years.

Unimprinted Product: No set-up. Use next quantity price.

Proofs: Email proof FREE. Production time begins after proof approval. Proofs for orders produced at outside vendors are provided by the production company producing the order. Charges for outside vendor proofs are billable by a rate defined by the outside vendor (call for quote on proof cost). Note: Orders with personalization will have only the shortest and longest names proofed. Please be advised that requesting a proof with all names provided will incur extra charges and delay production. Be assured that we will print using all information provided within your name list, as it was submitted.

Orders Over $5000: Factory requires a proof and pre-production sample (except for perma press items) to be produced on any non-exact repeat orders totaling $5000 or over. The cost of this pre-production sample, and ground shipping charges associated with it, will be provided at no charge. The required pre-production sample process for orders over $5000 can be waived, in writing, by the distributor. By foregoing the proof and/or pre-production process on orders over $5000, any dissatisfaction with the finished product (outside of production errors attributable to factory's workmanship) is the sole responsibility of the distributor/customer.

Speculative Samples: Spec samples available for $65.00 (G) per color. For table covers and banners see product page for quantities of one. Maglite® spec samples are $75.00 (G) each. Not available on items with perma press imprint.

Laser Engraving Variance: We offer laser engraving on many of our wood product options. Please be advised that due to the natural composition of each individual wood piece laser engraving results will vary in color. The unique wood grain structure burns differently from piece to piece giving each laser engrave its own unique look. This is to be expected therefore no refunds, credits, or exchanges will be made for variance in laser engraving on our wood products.